Coronavirus (COVID-19)

Content on this page is being updated regularly - please come back to keep updated

This page will include up-to-date guidance and information from HEE, NHS England and NHS Improvement, GPhC, RPS and other relevant bodies, as well as the government to help and support Pharmacy Teams across London and Kent, Surrey and Sussex.

NHS Life Assurance Scheme

Please see below for a letter from the Department of Health and Social Care regarding NHS Life Assurance Scheme for registered pharmacists and pharmacy technicians, dispensing assistants and medicine counter assisstants

Pharmacy Re-deployment routes

Working with our partners, we have developed a London and a KSS pharmacy re-deployment routes flow chart. These flow charts cover redeployment of all pharmacy staff to support the covid 19 response, which includes staff returning to practice, undergraduate pharmacy students and trainees.

Pharmacy Student deployment survey and guidance

Are you a pharmacy student wanting to support community and hospital pharmacies in the on-going COVID-19 emergency? If the answer is yes, please read the guidance below and register your interest on the Pharmacy Student COVID-19 deployment survey, link below

Health Education England

The links below will take you directly to the HEE information page for pharmacists and pharmacy technicians and the FAQ section.


This page includes information for E-Learning for Health (e-LfH) and return to practice course delivered by CPPE. The e-LfH website includes resources for staff well being and resilience during COVID-19


For regular updates from the General Pharmaceutical Council please access their FAQ from their site below. 

Pre-registration Pharmacists

This page has direct links for PRPs including Mental Health and Wellbeing resources and other support networks.

Pre-registration Trainee Pharmacy Technicians

This page includes information for PTPTs around training provision and APTUK update plus Mental Health and Wellbeing support. 

Mental Health and Wellbeing

The Our NHS People website is dedicated to helping you manage your own health and wellbeing whilst looking after others. The e-LfH website includes resources for staff well being and resilience during COVID-19

Primary Care

For the most up to date information on all primary care matters, please use the link below to sign up to receive the primary care bulletin.

Specialist Pharmacy Service

The Specialist Pharmacy Service website is the first stop for professional medicines advice, please access their website directly below. 

Health and Justice Teams

Please read the guidance document released by NHS England for all health and justice teams on medicines and pharmacy services continuity below. 


Apprentices are likely to be asked to increase substantive clinical duties during Covid-19 operations, they will continue to be employed on an apprenticeship (albeit on a break), but there needs to be clear proceedings if employing them for 2-3 months without them completing much or any learning in that time. Further guidance is available below. HEE Talent for Care are drafting additional guidance documents and FAQs in relation to COVID-10 apprentice pay and breaks in learning which will be hosted on the HASO website.

Support Networks

During this uncertain time its important that both trainees and pharmacists seek the support of others.
HEE has a dedicated Professional Support Unit which pre-registration staff can access.

Pharmacists Support is an independent charity providing a wide variety of support services. 
Please access both the PSU and Pharmacists Support websites below.